Legal & Compliance

Effective Date: 03/04/2025 Last Updated: 03/04/2025

This Compliance Check Policy outlines the legal, regulatory, and ethical standards that GotIt must adhere to when operating as an online tutoring platform. It ensures that all platform policies including the Terms & Conditions, Privacy Policy, Tutor Agreement, User Agreement and Dispute Resolution Framework are in full compliance with local and international laws. This policy applies to: • The Company – Raise the Bar LLP & GotIt • Tutors & Learners using the platform • Third-party vendors handling data, payments, or services

3.1 Privacy & Data Protection GDPR & IT Act Compliance: • Obtain explicit user consent for data collection. • Provide a clear Privacy Policy explaining data usage. • Allow users to access, modify, or delete their data. • Encrypt sensitive data in transit and at rest. Data Breach Protocol: • In case of a data breach, notify users within 72 hours (GDPR requirement). • Conduct cybersecurity audits every 6 months. Children's Privacy: • No collection of data from users under 13 without parental consent (COPPA). • Tutors cannot contact minors directly outside the platform. 3.2 Terms & Conditions Compliance User Rights & Responsibilities • Clearly outline acceptable and prohibited behaviour for learners and tutors. • Provide a transparent dispute resolution mechanism. Payment Terms & Refund Policy • Ensure fair refund & cancellation policies under consumer protection laws. • Ensure compliance with PCI-DSS for secure transactions. 3.3 Tutor Agreement & Employment Laws Contractual Compliance • Clearly define payment structure, commission, and responsibilities. • Include Confidentiality & Non-Compete Clauses to protect platform data. Prevention of Harassment & Safety Measures • Implement strict policies against harassment under POSH (Prevention of Sexual Harassment Act, India). • Allow learners to report misconduct anonymously. Copyright & Trademark Protection • Implement DMCA takedown procedures for copyright violations. • Register platform branding under trademark law. 3.5 Dispute Resolution & Legal Protection Dispute Resolution Framework • Offer mediation or arbitration before legal proceedings. • Clearly define governing law & jurisdiction. Compliance with Law Enforcement • Respond to legal requests while protecting user privacy. • Maintain data logs for 12 months (as required by IT Rules, 2021).

4.1 Internal Compliance Audits Conduct quarterly compliance reviews on: Privacy & Data Protection Tutor Agreements Payment Security IP Protection 4.2 Non-Compliance Consequences • Users violating compliance policies may face account suspension. • Tutors breaching contracts will be permanently banned. • Legal action will be taken for serious data violations.

For compliance concerns, contact: contactus@gotit.co.in