Privacy Policy

Effective Date: 03/04/2025 Last Updated: 03/04/2025 Welcome to GotIt Platform. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform for online tutoring services. By using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

• Personal Data: Any information that identifies an individual (e.g., name, email, phone number). • Sensitive Data: Information like passwords, financial details, biometric data, etc. • Processing: Any operation performed on personal data (e.g., collection, storage, use, sharing). • User: Any person using the platform, including tutors, learners, and visitors. • Third Parties: External services or partners who assist us in providing services.

We collect the following types of personal data:

When you use the platform, we automatically collect: • Device Information (IP address, browser type, OS) • Usage Data (session duration, pages visited) • Cookies & Tracking Technologies (explained in Section 8)

We may receive data from third-party services like: • Payment Gateways (e.g., Razor pay, CC Avenue) • Authentication Providers (e.g., Google, Facebook Login)

4.1 Data Storage Locations • All data is stored on secure cloud servers located in India. • We comply with data localization requirements under the Indian IT Rules (2021). 4.2 Data Security Measures We implement the following security measures: ✔ Encryption: All personal data is encrypted in transit and at rest. ✔ Access Control: Only authorized personnel can access sensitive data. ✔ Regular Security Audits: We conduct vulnerability assessments. ✔ Data Anonymization: Certain data is stored in anonymized form.

We do not sell user data. However, we share data with: 5.1 Essential Service Providers • Payment Processors (for transactions) • Cloud Storage Providers (for data hosting) • Authentication Services (for login security) 5.2 Legal & Compliance Disclosures We may disclose data if required: • Under court orders, government requests, or legal obligations. • To prevent fraud, cybercrime, or violations of our policies.

6.1 GDPR Compliance (For EU Users) Under the General Data Protection Regulation (GDPR), users have the following rights: • Right to Access: Request a copy of stored personal data. • Right to Rectification: Correct inaccurate information. • Right to Erasure ("Right to be Forgotten"): Request deletion of data. • Right to Data Portability: Transfer data to another provider. • Right to Object: Withdraw consent for data usage. Contact us at contactus@gotit.co.in to exercise these rights. 6.2 Indian IT Act & Data Protection Rules (For Indian Users & Users with applicable Indian Laws) We comply with the Information Technology (IT) Act, 2000, including: • Section 43A: Protects sensitive personal data. • Section 72A: Prohibits unauthorized data disclosure. • Indian IT Rules (2021): Governs data localization and consent requirements.

Users can request data deletion via [Delete My Data Form] or [Support Email].

We use cookies for: Authentication (keeping users logged in) Analytics (understanding user behaviour) Marketing (showing relevant ads) Users can opt-out of tracking via browser settings.

• Minors (under 18) require parental consent to use the platform. • We do not knowingly collect data from children under 13. • Parents can request data deletion via contactus@gotit.co.in.

We may update this Privacy Policy periodically. • Major changes will be notified via email. • Continued use of the platform implies acceptance of changes.

For privacy concerns, contact: contactus@gotit.co.in.